Official translation refers to the conversion of text from one language to another without any official certification or legal recognition. It's suitable for personal documents, business correspondence, marketing materials, and general information that doesn't require official submission to government authorities.

Certified legal translation, on the other hand, includes an official certification with a stamp and signature from an accredited translator, making it legally valid for use in courts, government departments, and other official institutions in the UAE.

Note: For documents that need official recognition, learn about getting your translation approved by the UAE MOJ.

Our official translation services cover a wide range of documents including:

• Personal letters and correspondence
• Business documents and reports
• Marketing materials and brochures
• Website content and digital materials
• Academic papers and research documents
• Technical manuals and specifications
• Personal documents for reference purposes

For a complete overview of what we can translate, visit our general translation services page.

Official translation typically has faster turnaround times than certified legal translation. While certified translations require additional steps like verification, stamping, and quality assurance for legal acceptance, official translations can often be completed within:

• 24-48 hours for standard documents
• A few hours for urgent requests
• Same-day service for short, straightforward documents

The exact timeframe depends on document length, complexity, and language pair. For urgent medical documents, check our medical translation services for expedited options.

We offer translation services for a wide range of language pairs, with a focus on languages commonly used in Dubai and the UAE:

• Arabic to English and English to Arabic
• European languages (French, German, Spanish, Italian, Portuguese)
• Asian languages (Hindi, Urdu, Chinese, Japanese, Korean)
• Other Middle Eastern languages (Persian, Turkish, Hebrew)
• Russian and other Slavic languages

Our translators are native speakers with expertise in their respective language pairs and subject areas.

Yes, we specialize in media translation services that go beyond simple text conversion. Our media translation includes:

• Subtitling and captioning for videos
• Translation of scripts and screenplays
• Localization of marketing and advertising content
• Translation of social media content
• Audio and video transcription with translation

Learn more about our specialized media translation services and how we help content creators reach wider audiences.

We maintain high-quality standards for all our translation services through:

1. Careful selection of translators based on subject matter expertise
2. Rigorous proofreading by second linguist
3. Use of translation memory tools for consistency
4. Quality assurance checks for formatting and accuracy
5. Client feedback incorporation for ongoing improvement

Even for official translations, we apply professional standards to ensure accurate, natural-sounding translations that maintain the original meaning.

In most cases, yes. If you initially requested an official translation but later need it certified for official use, we can often upgrade the service. However, this depends on:

• The type of document and its original condition
• Whether the translation was done by one of our accredited legal translators
• The time elapsed since the original translation

It's generally more efficient to specify your needs upfront. If you're unsure whether you need certification, read about document notarization and legal translation requirements.

Our pricing for official translation services is typically based on:

• Word count or page count of the source document
• Language pair (common pairs are generally less expensive than rare combinations)
• Subject matter complexity (technical content costs more than general content)
• Urgency requirements (rush services incur additional charges)
• Formatting requirements

We offer transparent pricing with no hidden fees and provide detailed quotations before starting any project.

Yes, we provide specialized medical translation services for various healthcare documents including:

• Medical reports and records
• Discharge summaries
• Clinical trial documents
• Pharmaceutical information
• Medical device manuals
• Patient information leaflets

Our medical translators have healthcare backgrounds and understand medical terminology. For more details, visit our medical translation service page.

We accept documents in various formats to make the process convenient for our clients:

• Microsoft Office formats (Word, Excel, PowerPoint)
• PDF files (editable and scanned)
• Image files (JPG, PNG, TIFF with OCR processing)
• Website files (HTML, XML)
• Subtitling files (SRT, SUB, etc.)
• InDesign and other publishing software files

If you have documents in other formats, please contact us to discuss compatibility.

We take document confidentiality seriously for all our translation services:

1. All translators and staff sign non-disclosure agreements
2. Secure document transfer systems
3. Confidentiality clauses in service agreements
4. Option to anonymize sensitive information
5. Secure deletion of documents after project completion upon request

Whether you need general translation of business documents or personal correspondence, we ensure your information remains private.

Yes, we regularly handle large-volume translation projects for businesses and organizations. For substantial projects, we implement:

• Project management team coordination
• Multiple translators working in parallel with consistency checks
• Translation memory tools to ensure terminology consistency
• Phased delivery for ongoing review
• Dedicated account manager for communication

We've successfully managed projects ranging from hundreds to hundreds of thousands of words.

Yes, we provide professional proofreading and editing services for documents that have already been translated. Our proofreading service includes:

• Checking for grammatical errors and typos
• Ensuring terminology consistency
• Verifying factual accuracy
• Improving natural flow and readability
• Comparing with source text for completeness

This service is particularly valuable for businesses that have in-house translations or have used automated translation tools.

Customer satisfaction is our priority. If you're not satisfied with any aspect of our translation:

1. Contact us within 7 days of receiving the translation
2. Specify the issues or concerns in detail
3. Our quality team will review the feedback
4. We will make necessary revisions at no additional cost
5. If still unsatisfied, we offer partial or full refund depending on the situation

We have a high satisfaction rate due to our rigorous quality processes and skilled translators.

Requesting translation services is straightforward:

1. Contact us via phone, email, or our website contact form
2. Provide details about your document(s) including language pair and purpose
3. Share the document(s) for review (we can provide secure upload options)
4. Receive a detailed quotation with timeline
5. Approve and we begin translation
6. Receive final translation with opportunity for minor revisions

For media translation or other specialized services, please mention your specific requirements upfront for the most accurate quotation.